ServicesWhat we Do

cab-sideview

Castle Cars has launched into the next generation taxi system. Automated Booking (SAVES TIME) Driver Status Check Regular Text to tell you how long the taxi will be with you Meters in cars Real time quotes 24/7 Operator We have a dedicated team of operators and drivers on hand 24/7 ready to take your booking. GPS & Automation Castle Cars vehicles are equipped with GPS, backed up with a fully automated dispatch system. Ring/Text Back Service We operate a free 'Ring/Text-Back' service which lets you know instantly that your taxi is waiting. We use the latest technology Castle cars use automated dispatch system which is supported 24 hours a day by degree-qualified engineers. We use GPS (Global Positioning System), adding a further level of refinement and functionality to our booking and dispatch system. GPS trackers in our taxis display the vehicle’s real-time position to our dispatch team, meaning we can locate our cars at all times and keep you informed.

Our Serviceswhat we do?

Wheelchair

At Castle Cars we are proud that all hackney carriage vehicles are wheelchair accessible and capable of accommodating passengers with a range of special needs.Wheelchair ramps are fitted as standard in our taxis, folding down for use and providing a dignified entry for wheelchair users. And once inside the taxi, with the assistance of the trained taxi driver, wheelchair restraint straps ensure that the chair is held firmly in place throughout the journey.

Airport Transfers

We are proud that we provide port and airport transfers for all kinds of travellers for business and private use. We have huge work experience and detailed knowledge of the airports. Our staff makes sure that you are cared and looked after while your luggage is handled with care and transported from door to door. Five Star Taxis is proud of being able to work with all types of airport passengers from foreign travellers to group organisers.

Business / Coperate Contracts

Castle Cars we pride ourselves on the priority service provided to our taxi account customers.With a business account you and your staff will be safe and secure, with a reliable taxi service, run by DBS approved drivers, available for business travel 24 hours a day, 365 days a year.Charges are based on the metered rates, and out-of-area taxi journeys to alternative destinations can be agreed in advance.Taxis are used mainly for the transportation of people but for a small additional charge, we can deliver small, unaccompanied parcels and letters.If you’re a business that regularly uses taxis, set up a Business Account today.Businesses benefit from:
. Detailed monthly invoices – no need to carry cash
. Up to 28 days to settle your account
. Priority service – our business accounts receive first priority
. A bespoke service – whatever your business needs, we will tailor our service to meet your specific requirements.
. Courier Service
We also provide a personal and bespoke 24 hour courier service for regular or one off emergency deliveries.To open your Business Account please contact our Receptionist, call 01384 666666 Airport Transfers, School Transport, Weddings Hire, Night Out, Sporting Events/Exhibitions, Corporate Travel CALL US TO DISCUSS OTHER SERVICES AND OFFERS ON 01384 666666

Schools

If you’re looking for an affordable school taxi services; Castle Cars is the provider that you’re looking for. We ensure that your children get to school safely and on time. All drivers are DBS checked and vetted meticulously internally, so you know that your children are in safe hands. We are already the preferred provider of schools

Hospital

Any NHS / Hospital work carried out

Minibuses / PSV

Castle Cars offer a minibus services. We service with our fleet of 20 minibuses and take you anywhere nationwide. If you require a minibus to take you to the Airport, Party or Funeral; Castle Cars have you covered. With one the biggest minibus fleets in the Black Country we only charge from pick up point and have minibus taxis all over Dudley and the Black Country.